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Shipping, Payments & Delivery Policy

Effective Date: October 12, 2025

Welcome to The Italian Couture.
We aim to provide a smooth, secure, and hassle-free shopping experience for all our customers across Pakistan.

1. Shipping Policy

  • We offer FREE Delivery all over Pakistan.

  • Orders are dispatched within 1–3 working days after confirmation.

  • Delivery usually takes 3–7 working days, depending on your city or area.

  • During sale or peak seasons, delivery time may be slightly longer.

🕒 Once your order is shipped, you will receive an SMS or email confirmation with tracking details.

2. Delivery Policy

  • All orders are delivered via trusted courier partners for your convenience and safety.

  • Please make sure to provide the correct address and contact number while placing your order.

  • In case you are unavailable at the time of delivery, the courier will make 2 attempts before the order is returned to us.

  • Once delivered and accepted, no claims regarding damage or missing items will be accepted.

3. Payment Methods

We provide secure and flexible payment options:

  • Bank Transfer

  • Online Payment (Coming Soon) – For a faster and contactless experience.

💳 All payments are handled securely. The Italian Couture never stores your card or payment details.

4. Order Confirmation

  • After placing your order, our team will confirm via call or WhatsApp before dispatch.

  • Unconfirmed or invalid contact details may result in order cancellation.

5. Delays & Issues

While we do our best to deliver on time, unforeseen delays (weather, strikes, public holidays, etc.) may occur.
If your order is delayed, you can reach out to our support team for tracking and updates.

6. Contact Us

For any shipping, delivery, or payment-related queries, feel free to contact us: